iYogi Computer Support Services

Iyogi onetime payment support services:
A onetime payment provides you unlimited access to iYogi's experts for the entire year for all your computer support needs.

Troubleshoot Services 
Computer Repair  Email Problem  Internet Connection  Microsoft Help  Printers  Scanners  Software Issues  Internet Browsers

Data Backup
 Protect your data with a back-up of your documents, photo¹s, video¹s, etc.  Be proactive and back-up your data assets and user profile/settings, to restore your computer.  One time payment enables you to back-up your data unlimited times for the entire year, as well as access iYogi's expert computer support. 

PC Health Check & Optimization

 iYogi’s technical specialists will bring your system up to speed with the most recent updates to guard against security threats.

Iyog Optimize Services 
Optimize Start-Up Settings, Perform PC Health Check,  Improve Internet Speed

Iyogi Security  Services

Iyogi removes viruses from your computer and protects you against aggressive and malicious attacks. Iyogi services include auditing security settings, configure anti-virus and anti-spyware; scan computer and quarantine viruses and block spyware, adware, pop-up ads and phishing attacks.

Iyogi Security Services 
Setup & Install Anti-Spyware,  Setup & Install Anti-Virus,  Spyware Removal,  Virus Removal

Supported Anti-Virus software:
eTrust EZ Antivirus, Symantec Norton Antivirus, McAfee VirusScan, Grisoft AVG Professional Single Edition, Trend Micro PC-Cillin, Reinstallation/Un-installing, Standard Upgrade, Running a Virus scan, Removal of threats found, subject to having access to the said files and the, capabilities of antivirus software

Supported Anti-Spyware software:
eTrust PestPatrol, Ad-Aware, Spybot, Reinstallation/Un-installing, standard Upgrade, Running a Spyware scan, Removal of threats found, subject to having access to the said files and the, capabilities of anti-spyware software

Operating Systems and Softwares

Iyogi Supported Operating Systems:
Windows Vista (all editions), Windows XP Home, Windows Millennium, Windows 2000 Professional, Windows 98 Second Edition, Windows 98 First Edition, Windows XP Professional

Supported Software:
Microsoft Office, Microsoft Word, Microsoft Encarta, Microsoft Excel, Microsoft Power Point, Microsoft Access, Microsoft Outlook, Microsoft Outlook Express, Microsoft Visio, Microsoft NetMeeting, Microsoft Media Player, Microsoft Works, Microsoft Internet Explorer, Adobe Acrobat Reader, Eudora Mail, Macromedia Shockwave Player, Macromedia Flash Player, Netscape Communicator, Nero Burning, RealPlayer, Roxio Easy CD/DVD Creator, Symantec WinFax Pro  

Iyogi Hardware Support Services

Supported Hardware:
Desktop PCs, Laptops, Video Cards, Sound Cards, Ethernet Cards, Internal CD/DVD Readers, Internal CD/DVD Writers, Internal IDE Hard Drives, Basic installation, Standard System setup, Peripheral reinstallation, Standard Peripheral setup, Troubleshooting, Basic functionality

Supported Networking Devices:
Dial –up modems, DSL/cable modem connectivity, Ethernet cards and adapter, 10/100 mbps, Wireless network components, 802.11x (Wi-Fi), connectivity only, Reinstallation and standard set-up, Basic configuration to setup a workgroup based network, Wireless device lights turn on, Verify network connectivity

Peripherals Support
External CD/DVD ROM, External CD/DVD Writer, Zip Drives, Printers, Scanners, Multifunctional Printers, Speakers, Mp3 player Help and Support, Digital Camera Help and Support, Support for Laser Printers, support Provided for: Verifying Installation, Standard configuration and setup, Troubleshooting, Basic functionality